“First day funk.”

And so, I had my first day of training in convergys last Thursday, July 6, 2006.

There was really nothing much to do except for the half-day presentation.

And of course, I had a feel of my “wave mates”. OM (operations manager) ryan said there were supposed to be 20 of us there but I think we were less than 20 there. I really didn’t count anyway.

OM ryan seemed pretty strict…and stiff. I have two wave mates who have experience of being CSRs before and they were kind of “vocal” during the presentation…asking this intimidating questions one after the other. Of course OM ryan would not be moved at all. Instead, he would throw an equally intimidating and authoritative, might I add, answer back to them. Personally, I think they deserve it, really. I mean, I know they pretty much “have been there and done that” already but hey, no matter how far they’ve gone, they are now starting again and they are talking to a relatively more experienced and senior person. And so, they should hold their “knowledgeable” mouths before they ask a question or contest a statement.

One of them got really annoying during the latter part of the session where the HR officer was giving us explanations on how to go through our requirements. Whenever one of my other wave mates would ask a question, he would just butt in and freakin’ answer the question before the HR could do so. Come on, he should have applied for the HR position if he so likes answering the questions asked to HR ian.

Of course, my wave mates and I are not that close yet. Though we do have our bonding moments whenever we have our yosi breaks. It’s really funny how vices bond people. Like imagine if people don’t smoke or drink? It would be a lot harder to make new friends. Hehe.

“Second day high.”

Our second day was technically our first day of training. We first met our trainer, Rico, yesterday and had our first session.

Rico’s cute. Really. When he entered the room, the girls started giggling and murmuring things like “What his name?” and “He’s cute.” Me? I pretended I didn’t care but deep inside my heart was racing and smiling and kept on wishing that the training would run as long as forever. Haha.

Too bad we have our weekends off and I would be missing him for two freakin’ days.

Waa. I can’t wait for Monday.

And oh, about the training itself, I’m having doubts if I’ll make it. It seems hard or so I think. Rico’s note about me read that I have a “strong Filipino intonation.” I’m not quite sure what that means but I think it sounds negative. Oh well. I am Filipino after all. Now, I’m just hoping I make it so that Rico won’t think I’m stupid or anything.

The thing is, seriously, I’m not confident with the exaggeration that has to come with speaking “American”. I feel it’s so “corny” and OA. But Rico said that’s really the way it should be and that we are being paid to speak that way. Made perfect sense.

So starting Monday I guess I have to work my mouth (and tongue) off to speak “American”. Like I can’t make Rico think that I’m incompetent, could I? Haha. Inspired.